Refund Policy

FastVIN orders are digital services associated with a specific VIN.

Before processing begins

If an order has not yet been submitted for processing and the report has not been ordered from the provider, the user may contact support to request cancellation and a refund.

After processing begins

Once a digital report has been ordered or received for the specified VIN, refunds are generally unavailable because the service has already been performed and is tied to a specific vehicle.

Service errors

If the service cannot be provided because of a technical issue on the FastVIN side or a paid order was not fulfilled, the user may contact support for a refund or for the order to be processed again.

Incorrect VIN

The user is responsible for the accuracy of the VIN entered during checkout. If processing has not started yet, support should be contacted as soon as possible.

How to contact us

Email: [email protected]
Telegram: @FastCarsDelivery